THE BASICS

Only registered users can buy and sell services on Cultural Twists. Registration is free.  Sellers must fulfill their orders, and may not cancel without cause. Users may not offer or accept payments using any method other than placing an order through Cultural Twists.com.  Buyers are granted all rights for the delivered work, unless otherwise specified by the seller in the gig description. Cultural Twists retains the right to use all published delivered works for Cultural Twists marketing and promotion purposes.

 

FEES

For every order Cultural Twists will take 15% of the earnings before funds clear the Seller’s account. PayPal fees of 15% also apply.

 

Funds will be available for withdrawal 14 days after the work is completed.

 

PRIVACY – OURS, YOURS AND THEIRS

Sellers confirm that whatever information they receive from the buyer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the buyer.  Furthermore, users (both buyers and sellers) agree that unless they explicitly indicate otherwise, the content users voluntarily create/upload to Cultural Twists, including Gig texts, photos, videos, usernames, user photos, user videos and any other information, including the display of delivered work, may be used by Cultural Twists for no consideration for marketing and/or other purposes. Cultural Twists does not check user uploaded/created content for violations of copyrights, trademarks or other rights. We invite everyone to report suspected violations together with proof of ownership. Reported violating content will be removed. By offering a service, the seller undertakes that he has sufficient permissions, rights and/or licenses to provide, sell or resell the service that they offer on Cultural Twists.

 

SELLERS
Buyers pay Cultural Twists for orders in advance. Cultural Twists credits sellers once an order is Complete. Sellers may withdraw their revenues using one of Cultural Twist’s withdrawal options. If an order is canceled (for any reason), the payment funds will be returned to the buyer. Sellers may withdraw their revenues to a PayPal account of their choice. Both buyers and sellers have the option to cancel an order by mutual agreement. Unanswered mutual cancellation requests will be automatically accepted after 48 hours. A Seller may cancel an order without the buyer’s consent at any given moment (“Force Cancellation”).  To protect our users’ privacy, user identities should be kept anonymous. Requesting or providing Email addresses, Skype/IM usernames, telephone numbers or any other personal contact details (Other than your name) is not permitted. All communications, information and files exchange must be performed exclusively using Cultural Twist’s messaging system. Posting or sending adult, illegal, rude, abusive, improper, copyright protected, promotional, spam, violent, or anything determined to be offensive is strictly prohibited. Doing so will get your account blocked permanently.

 

 

GETTING YOUR FUNDS

In order to withdraw your revenues, you must have an account with at least one of Cultural Twist’s withdrawal providers.  Your Cultural Twists profile can be associated with only one account from each Cultural Twists withdrawal provider. A withdrawal provider account can be associated with only one Cultural Twists profile. Revenues are only made available for withdrawal after a safety clearance period of  days. Withdrawal fees vary depending on the withdrawal provider / method. Withdrawals are final and cannot be undone. We will not be able to refund or change this process once it has begun.

 

DELIVERY & COMMUNICATION

You are responsible to scan all transferred files for viruses and malware. Cultural Twists will not be responsible for any damages which might occur due to site usage, use of content or files transferred. Responding and posting a review: once work is delivered, the buyer has 3 days to respond and post a review. If no response is provided within the respond time, the order will be considered completed.

 

BUYERS
Gigs may be purchased using a Credit Card or PayPal. Once payment is confirmed, your order will be created. As a buyer, your identity is kept anonymous at all times. To protect your privacy, avoid requesting or providing Email addresses, Skype/IM
usernames, telephone numbers or any other personal contact information. You may not offer sellers to pay, or make payment using any method other than through the Cultural Twists.com site. You may not pay other users directly using their PayPal account. In case you have been asked to use an alternative payment method, please report it immediately here. Avoid filing a dispute or reversing a payment through PayPal or your bank. Doing so may get your account suspended.

In case of a problem, always try and work things out with your seller. If you need further assistance, contact our customer support. Order cancellations (when eligible) can be done by customer support only up to a period of 10 days from order completion date. We will not be able to cancel orders after that time.

 

SHIPPING
If applicable, some of the services on Cultural Twists are delivered physically (arts and crafts, collectable items etc). For this type of gigs, sellers may decide to add additional charges for shipping. Sellers can add shipping prices for local shipping (within the same country) and for international shipping (anywhere else). Buyers who order Gigs that require physical delivery, will be asked to provide a shipping address. Sellers are responsible for all shipping arrangements once the buyer supplies the shipping address. Cultural Twists does not handle or guarantee shipping, tracking, quality and condition of items or their delivery and shall not be responsible or liable for any damages or other problems resulting from shipping. We recommend entering the tracking number (if available) in the order page when delivering your work.

 

ACCOUNT TERMS

Violation of Cultural Twist’s Terms of Service may get your account permanently blocked. Sellers will be able to withdraw their revenues from blocked accounts after a safety period of 45 to 90 days, depending on the reason for blocking, from day of last cleared payment received in their account and subject to Cultural Twist’s approval. Disputes should be handled by contacting Cultural Twists customer support.  Cultural Twists reserves the right to put any account on hold or permanently cancel accounts due to breach of these terms or any illegal or inappropriate use of the site or services. Users with accounts on hold will not be able to sell or buy on Cultural Twists. Cultural Twists may make changes to its Terms of Service from time to time. You understand and agree that if you use Cultural Twists after the date on which the Terms of Service have changed, Cultural Twists will treat your use as acceptance of the updated Terms of Service. We encourage our buyers and sellers to try and settle conflicts amongst themselves. If for any reason this fails, users can contact Cultural Twist’s customer support department for assistance here.
Cultural Twists will not refund payments made for canceled orders back to PayPal. Funds from order refunds are returned to the buyer’s balance and are available for future purchases on Cultural Twists.

 

INTELLECTUAL RIGHTS

Ownership and limitations: unless clearly stated otherwise in the Gig description text, when the work is delivered, the buyer is granted all intellectual property rights, including but not limited to, copyrights for the work delivered from the seller and the seller waives any and all moral rights therein. For removal of doubt, in custom created work (such as art work, design work, report generation etc.), the delivered service shall be the exclusive property of buyer. The seller expressly agrees to assign to buyer the copyright in any delivered services that do not meet the requirements of a work-for-hire under the U.S. Copyright Act. Additionally, independent of the U.S. Copyright Act, the seller agrees that unless they indicated otherwise in the Gig description, once the order is completed the seller assigns along with it to the buyer, to the fullest extent possible under the law, all of its rights, title and interest, if any, in and to the delivered service and waives any and all moral rights in connection therewith.